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Processing and delivery estimates are shown with your order or at checkout. Once your order has been handed to the carrier, we will provide tracking information when available. See our Shipping Policy for details.

We currently ship to eligible addresses within the United States. Available services and destination restrictions appear at checkout.

Eligible U.S. orders of $25 or more qualify for free standard shipping. Rates for other orders and delivery services appear at checkout. See our Shipping Policy.

Use the tracking link in your shipping confirmation. Carrier scans can take time to update. If you need help, contact operation@kamoku.com with your order number.

Contact us as soon as you notice a problem. Orders can enter fulfillment quickly, so changes and cancellations are not guaranteed. Once a shipment is with the carrier, delivery changes depend on the carrier’s available options.

Eligible return requests can be submitted within 30 days after delivery. Products returned for a change of mind must be unopened, unused, untested, and in their original saleable condition and packaging. Prior authorization is required. Read the Refund & Return Policy for all conditions and exclusions.

Opened, unsealed, used, or tested products are generally not eligible for a change-of-mind return for hygiene reasons. This does not remove the remedies available for damaged, defective, or incorrect products. See the Refund & Return Policy.

Email operation@kamoku.com with your order number before sending anything back. For damaged, defective, leaking, or incorrect items, include photographs and keep the product and packaging while we review the issue. Please report these issues promptly, preferably within seven days of delivery.

Stage 1 — Hydro Gel is a lightweight gel that helps reduce friction and leaves a thin, breathable protective layer during tattooing and initial care. Stage 2 — Comfort Mist provides lightweight, spray-on hydration. Stage 3 — Daily Tattoo Salve provides richer everyday moisture once initial recovery has passed.

Each product page includes its ingredient list, directions, and product-specific questions. Visit Formulations for the ingredient library and a closer look at each formula.

No. Hydro Gel and Comfort Mist contain aromatic botanical oils. Daily Tattoo Salve’s ingredient list includes Fragrance (Parfum). Check the complete list for the product you are considering.

Skin responses vary, and no formula is guaranteed suitable for every person. Review the full ingredient list and any known sensitivities. Test a small amount on intact skin before use; if irritation occurs, stop using the product and seek professional advice when needed.

Find Good to Know on the Essential Tattoo Aftercare Set, Hydro Gel, Comfort Mist, and Daily Tattoo Salve pages for help choosing and using each product.

Choose a subscription on an eligible product and review its recurring purchase terms before adding it to your cart. Our Daily Tattoo Salve subscription offers 10% savings with delivery every one, two, or three calendar months.

Use the subscription management link in your confirmation email or sign in to your KĀMOKU account. Available changes and any applicable cancellation conditions are shown with your subscription. Make changes before the next order is processed.

Check any payment notification you receive and review your payment details. If you need help, contact operation@kamoku.com. Recurring orders remain subject to the purchase terms and our shipping and return policies.

Sign in and open the Points Shop or rewards panel to see your balance, available rewards, and their requirements. Points estimates shown while shopping are based on eligible product spending after discounts, excluding shipping and tax.

Share the personal link provided by the referral program. Your friend gets $5 off a qualifying first order of $20 or more. You receive a $5 discount voucher when that first order qualifies under the program’s rules.

Physical gifts are currently unavailable for online redemption. Available rewards and their terms are shown in your signed-in rewards panel. Contact us if you have questions about a particular reward.

Use our contact form or email operation@kamoku.com. Include your order number when your question relates to an order.

Tell us which product or order you are asking about and describe the issue. For a damaged or incorrect delivery, include clear photographs of the product and packaging. Please avoid sending payment-card details.